Privacy Policy

We respect your privacy and will at all times seek to comply with privacy laws. The personal data we collect about our users shall be carefully and adequately processed, and will not be disclosed, rented or sold to third parties other than described within this privacy policy. We collect this information to be able to serve you as a regular client. You will need to give your consent before any processing takes place and your personal data will only be used for the purposes stated in these terms and conditions and or at the point of collection. We are committed to maintaining the highest standards of personal data protection and will not collect information about you without your consent.

By providing your email address and phone number in conjunction with a purchase transaction you authorize Firefly Insights to communicate with you by email regarding this purchase transaction. This authorization applies regardless of whether the purchase transaction is finalized.

By using our services, you consent to our collection, use and disclosure of your personal information as follows:

You may withdraw your consent to the collection, use or disclosure of your personal information at any time, subject to our requirements for continued retention of your information (for example, for legal or billing purposes) and reasonable notice. If you wish to withdraw your consent, please contact Jennifer Williams at hello@fireflyinsights.ca

Web Statistics
Firefly Insights monitors site traffic and usage patterns to better determine what we think you would be interested in viewing. This also helps us to improve our Web site.

Use of Cookies
Cookies are files or pieces of information that may be stored in your computer’s hard drive when you visit a Web site. We use cookies to better tailor our site and our products/services to your interests and needs. Cookies may also be used to help speed up your future activities, or to improve your user experience by remembering the information that you have already provided to us. We do not use cookies to retrieve information from your computer that was not voluntarily provided by you (ex. when ordering a book). The use of cookies is an industry standard and you will find them at most Web sites. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to refuse cookies or to alert you when cookies are being sent so that you can flush them from your browser if you object to their presence.

Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.

Security Policy
While our company does not collect or store personal information, we are committed to maintaining a secure online environment for all visitors to our website. We understand the importance of security and have implemented several measures to protect the integrity of our website and its content.

Website Security
Our website is protected using industry-standard security protocols, including:

Encryption: We use SSL/TLS protocols to encrypt any communication between your browser and our website, ensuring data integrity and protection from interception.

Access Control: Our internal systems are designed with strict access controls, limiting administrative access to authorized personnel only.

Firewalls and Monitoring: We employ firewalls and real-time monitoring systems to protect our site from unauthorized access, malicious attacks, and other security threats.

Third-Party Services
We work with reputable third-party service providers (e.g., hosting platforms, analytics tools) to ensure that any data related to website traffic or functionality is handled securely. These providers are chosen based on their adherence to high security standards.

Breach Response
While we do not collect personal information, in the unlikely event of a security breach affecting our website, we will take immediate steps to address the issue and maintain the safety and integrity of our platform.

User Responsibility
We encourage visitors to take precautions when browsing online, such as using secure networks and keeping their browsers up to date, to ensure their browsing experience remains safe.

Regular Security Audits
Our team conducts periodic security reviews and updates to ensure that our website remains protected from emerging threats and vulnerabilities.

Questions or Comments
If you have any questions about Firefly Insights Privacy Policy, the practices of this site or your dealings with this Web site, please contact:

Firefly Insights Email: hello@fireflyinsights.ca

Your use of this Web site signifies that you consent to our Privacy Policy as described in this document. Firefly Insights reserves the right to change or update our Privacy Policy at any time by notifying visitors of the existence and location of the new or revised Privacy Policy.

This Privacy Policy was last updated on September 12, 2024.